Priscilla Woods - 2014 Cadillac CTS-V
I purchased a Cadillac CTS-V Sport back in April 2020.
The whole process was a breeze. I sent a message to the dealership on a Sunday. Kevin contacted me the following day about the car. By Tuesday I was signing the few papers he sent, Thursday my car was on transport, and Sunday, a week later my car was delivered to me in Renton, WA.
Before I tell you about my experience, first you must understand how much stress I was under. Dealing with a salesman across the country is tough. First, I asked myself, can I trust the person I’m talking to? Is the advertisement or the images I am seeing online accurate? Do I really want to wire that much money without the opportunity to see the car in person or drive the vehicle? There were so many things going through my mind in such a short period of time. However, Kevin put me at ease. You might think, because it’s his job to sell cars, of course he made me feel at ease. Not so easy to do, I am skeptical about everyone and everything. Especially if a decision I’m making involves money. I am known to walk away from some opportunities because my gut feeling told me too. I did not get that warning flag when I talked to Kevin. He could tell there was a slight reservation on my part and he totally understood. He asked me to go online and check out reviews before I made my decision. He was very honest about the condition of the car and how well it had been taken care of by the previous owner. When asked for additional pictures of the undercarriage, he sent those over right away. Once my husband looked them over and said it looked good, I was ready to move forward.
Seriously, I wired over the money Wed and 4 days later I had a beautiful car parked at home. A couple of days after I got my car, my husband asked me two questions. Was I happy with my purchase? Yes. The car was exactly what Kevin told me it was. I feel the amount of money I paid for the car was reasonable and I’m glad I found this exact car. His second question, which, he knows is the most important one. Would I buy another car from them if they had what I wanted? YES. As an independent lot (some of the worse places around here) my experience was golden. I’m sure there’s a lot more I can say about my car, but this is a review of Mashburn Motors. LOL! I just want to thank Kevin for making this whole experience a GOOD one. I totally love my car! I only have one regret, thanks to Covid-19, I couldn’t fly in and drive my car home.